Privacy Policy

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account on our website
• Place an order for our pickle products
• Subscribe to our newsletter
• Contact us through our contact form
• Participate in surveys or promotions
• Leave reviews or feedback

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our website
• Referring website and search terms used
• Cookies and similar tracking technologies

2. How We Use Your Information

Order Processing and Customer Service

• Process and fulfill your pickle orders
• Send order confirmations and shipping updates
• Handle returns, exchanges, and customer inquiries
• Provide customer support and assistance

Communication and Marketing

• Send newsletters and promotional offers (with your consent)
• Notify you about new pickle varieties and special deals
• Conduct surveys and gather feedback
• Send important updates about our services

Website Improvement and Analytics

• Analyze website usage and improve user experience
• Personalize content and product recommendations
• Prevent fraud and enhance security
• Comply with legal obligations

3. Information Sharing and Disclosure

We May Share Information With:

• Service Providers: Trusted partners who help us operate our business (payment processors, shipping companies, email service providers)
• Legal Requirements: When required by law, court order, or government regulations
• Business Transfers: In the event of a merger, acquisition, or sale of our business
• Protection of Rights: To protect our rights, property, or safety, or that of our customers

4. Data Security

Our Security Practices Include:

• SSL encryption for data transmission
• Secure payment processing through trusted partners
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis
• Employee training on data protection practices

Please note: No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage.

Types of Cookies We Use:

• Essential Cookies: Required for website functionality (shopping cart, login sessions)
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

6. Your Privacy Rights

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another service provider
• Opt-out: Unsubscribe from marketing communications at any time
• Restriction: Request limitation of how we process your information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods:

• Account Information: Until you request deletion or close your account
• Order History: 7 years for tax and legal compliance purposes
• Marketing Data: Until you unsubscribe or request deletion
• Website Analytics: Typically 2-3 years for business analysis

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers are conducted in accordance with applicable data protection laws and with appropriate safeguards in place.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us